FAQs

📖 Frequently Asked Questions (FAQs)

1. 🛍️ What is The Fashion World (TFW)?

TFW is an online fashion marketplace offering premium traditional wear for women and kids, directly sourced from top manufacturers across India.

2. 💳 How can I place an order?

Choose your favorite item, select your size, add to cart, and proceed with our easy, secure checkout system.

3. 💰 Is Cash on Delivery (COD) available?

No, we only accept prepaid orders to ensure quality service and secure delivery.

4. 🚚 How long does delivery take?

Once your order is confirmed, we dispatch it within 24 hours. Delivery usually takes 2–3 working days, with a maximum of 5–6 days.

5. 🔁 What is your return and refund policy?

You can request a return within 48 hours only if the product is wrong or damaged. An unboxing video is mandatory. No returns for other reasons.

6. 📦 Can I exchange a product?

Yes, we allow exchanges for size issues or if the product doesn’t match expectations (based on valid proof). No refund in such cases.

7. 🛑 Can I cancel my order?

Orders can only be cancelled before order confirmation. Once confirmed, they cannot be cancelled or edited.

8. 🎥 Why is an unboxing video required for returns?

An unboxing video acts as proof in case of damage or incorrect products. Without it, returns will not be accepted.

9. 🤝 What is the TFW Affiliate Program?

Our Affiliate Program lets you earn by promoting TFW. Start earning commissions, bonuses, and even a chance to own a franchise under Parvati Group.

10. 💸 How much can I earn through affiliate marketing?

You earn 10% commission per sale, ₹500 bonus after 2 paid affiliate joins, and meta ad support after 10 sales in a month.

11. 🎁 Are there monthly rewards for affiliates?

Yes! Hit your monthly sales target and receive exclusive gifts. Long-term performers get free franchise opportunities.

12. 🎓 Is training provided to affiliates?

Yes, full guidance and lifetime support is given to serious affiliates who aim to become entrepreneurs.

13. 🆓 Is it free to join the affiliate program?

Experienced marketers get a free account. New members must make a ₹2500 purchase to activate their affiliate account.

14. 📲 How can I contact customer care?

You can reach us anytime via:

15. 📍 Where is TFW based?

TFW is based in Mumbai, Maharashtra – PIN Code: 400053. We proudly deliver across India.